The company has merged their fresh and processed divisions to provide integrated food sorting, grading and processing solutions to their customers. As part of this new organisation, Tomra Food has developed a regional business model consisting of three areas: Americas (AMS), Asia Pacific (APAC), and Europe, Middle East, and Africa (EMEA) with the aim to elevate their customer-centric approach. Led by Paul Slupecki, the Tomra Food APAC team aims to bolster their local presence in New Zealand, Australia, India, Southeast Asia and Japan. “Having a stronger local presence, Tomra Food’s APAC regional model means we’ll be closer to our customers, which allows us to develop a deeper understanding of their individual needs and provide faster, more personalized services, and tailor-made solutions,” says Paul Slupecki, Head of Tomra Food Apac. Tomra Food APAC is set to strengthen its presence in Australia and New Zealand with a team of over 200 people in the main hubs of Auckland, Papamoa and Melbourne as well as remote teams based close to customers across both countries. The Tomra Food APAC team is positioned to better understand and deliver to the local needs and dynamics of their customers, leading to improved customer satisfaction. The Tomra Food APAC team will be firmly focused on sales, service, customer delivery and support functions for the APAC region, as well as maintaining a dedicated Research and Development function, ensuring ongoing local support for Australia- and New Zealand-based customers.